Challenges and Considerations When Implementing LLMs in Insurance
The insurance industry is undergoing a rapid digital transformation, and at the forefront of this change are large language models (LLMs) like GPT-4 and PaLM. These advanced AI systems promise to revolutionize underwriting, claims processing, customer service, and risk assessment by automating complex tasks and extracting insights from vast, unstructured data. However, implementing LLMs in…