Our customisable Xpress laundry app creates the most engaging platform for your customers as well as the effectively convenient business management tool for your business. Order is one word including multiple functionalities like order placement, order confirmation, order processing and finally order delivery. In a traditional way, this takes several man hours and related costs. With Xpress app you can efficiently engage your existing resources and manage all the orders in real time. Managing orders via Xpress will ideally require effort and time of one staff at a time.
The status or position of a placed order is the second most important concern following order placement by the customer. The order tracking feature enable users to effectively track their orders in real time. Also the updation of each order status help the business owner or manager to easily monitor the progress of each order and evaluate turnaround time, number of staff and other details related to successful delivery of each order.
Relatively large number of customers are smartphone users now and they make all major transactions via apps. Laundro being an integral party of all people living in metro cities, we understand that your brand always needs to be up for a smooth service. So we promise to customize for you a very user-friendly mobile app that will offer the best user experience to all your customers.
Xpress is your smart investment mainly because of its sync functionality. Updates related to new order,successful completion and delivery of an order, receipt of payment and related details is automatically updated to all individual user devices and the main relevant fields related to each order in the main server also immediately gets updated with the sync functionality. This removes the need to fill data separately in different records/files.
Xpress is coded to send notifications to customers immediately when discounts and offers is set and published by your company. Thus, this feature will enable you to successfully run all your offers. Also since the promotion message is delivered directly into customer smartphones, it is close to impossible for them to miss it. Rather notifications only push customers to dig for more and avail all your best laundro offers.
This Xpress Laundro app is easily configurable. We can develop upon this product and deliver an exclusive app for your business by adding additional features and setting the information display as desired by you throughout the app in considerably faster turnaround time. Also, you can custom design the app by adding your logo, company name and tagline.
Customers can conveniently place an order by selecting their comfortable pickup time and date; preferred drop-off time; their Address; type of laundry service preferred and number of clothes and also special instructions, if any, need to be typed in.
Displays details of all the past orders of the customers.
Provides a clear idea to the customers about the status of their order. This will help customers to make arrangements to pick up the clothes incase of any sudden outing plans.
Customers no more have to worry about coins, balance due, etc., because they can make the exact payment using their credit/debit card / net banking easily.
Displays the discounts or offers currently valid. Customers can easily view the offers and accordingly place their orders.
The price charged for different type of clothes and dress materials is clearly listed down.
Finally customers can rate your laundry service on a five star rating scale and communicate how satisfied they are with the laundry service.
Provides summary of your business by providing valid real time data for important fields like total users, total orders received, etc. This section give you a good brief of the performance of your business. Rich information in simple form is displayed in Dashboard for quick reference.
Facilitates you (i.e. Admin) to enter, edit and delete price lists to be viewed by their end-customers. The price list will have details under Heads namely wash type, price and options to edit/delete prices charged. Only prices shown as active will be visible to the users of the app.
Showcases the list of all the orders received with details like customer name, pickup slot, drop slot, address, order status, bill amount, etc. You can edit and change customer order status and thereby the end-customers can track the progress in the process.
Clearly lists your convenient time slots for pick and drop to customers. This section requires you to fill fields namely slot type (i.e. Pick or Drop), date, from time and to time. You have options to activate/deactivate/edit or even delete any previously set time slots.
Provides details of all current and past offers. You can easily manage all your offers from a single section. The offers page provides sufficient space for you to describe well all the offers and if required you can edit/delete/deactivate your offers. Also by selecting activate option you can easily bring live any successful past offers.
Provides list of all customers feedback comments with respective customer name. You can consider the customer feedbacks in decision-making and in case of any hint of dissatisfaction in any feedback, you can take proactive steps to make the service satisfactory.