Why is Compatibility Testing critical for web apps?

A part of the non-functional tests, Compatibility testing is conducted to test a website/application/software’s compatibility with the computing environment and its elements such as browsers, devices, operating systems, computer peripherals, hardware, etc. Adopting compatibility testing ensures errors and bottlenecks are detected before the product is delivered to the end user and it also validates that the app performs as expected across all platform. Further, it ensures that the app meets the requirements of both the developers and end users.

Most of the common compatibility issues these days are related to browsers

Benefits of Compatibility Testing

Compatibility testing ensures complete customer satisfaction as it determines whether your app/website/product operates as expected for all the intended users across multiple platforms. The testing gives a competitive edge in terms of compatibility, scalability, usability, quality, cost, and delivery of end product. It also helps in cutting down future customer support costs incurred due to compatibility issues. As a result of Compatibility testing, well-tested products that meet the requirements of users are delivered, which increases customer satisfaction, builds a positive business reputation and results through referrals and recommendations. Further, running compatibility tests ensure that all users enjoy a similar experience irrespective of their device size or type.

Compatibility Testing for your business

Not all browsers or devices render the same way, and you would certainly not want to compromise on user experience. The performance of your app or website can be easily affected by factors like different platforms, devices, internet speed, configuration etc. Thus, it is imperative to make your product undergo a compatibility test before the final delivery.

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