A copilot inside your product that doesn't just answer - it takes action.

A conversational, action-taking AI layer over your own product, APIs and systems - grounded in your data, running what-if simulations and executing multi-step workflows, with approvals where they matter. Governed and audit-ready from the first line, built to clear the rules wherever you operate.

Conversational & action-takingMCP & your APIsGoverned & audit-ready
Live in productiongoverned & audit-ready
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Orchestrator - one front door to your product
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Specialist agents behind the copilot
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Actions traced & auditable
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Regulated verticals live today
On this pageWhy it mattersWhat it doesHow it worksArchitectureThe stackProofWhy FocaloidGovernanceFAQ
Why it matters

A chatbot that only answers isn't a copilot.

Every product now needs an AI interface, and MCP has made agent-interoperability a standard the major vendors back. But a chatbot bolted on the side doesn't change how anyone works - and an AI that takes action without governance stalls the moment it hits a security review. The copilot people actually want reasons over your data, takes multi-step action across your systems, and can prove every step.

Bolted on, not built in

A chatbot stapled to the side of your product, disconnected from your real data and the workflows people actually use.

Answers, doesn't act

It retrieves a response and stops. No work actually gets done inside the product, so it never changes behaviour.

Impressive, not governable

It demos beautifully, then can't produce an audit trail or model-risk evidence the moment someone asks for it.

Stalls in the review

No oversight and no documentation, so it dies in your customers' security and procurement process.

What the copilot does

It reasons, simulates and acts - on your own data.

Four capabilities, one layer over your product. Grounded in your data, connected to your systems, and never acting outside the rails you set.

Conversational interface to your product

Users ask in plain language and get answers grounded in your own data - not a chatbot bolted on the side.

Scenario & what-if simulation

Run forward-looking what-if scenarios in-product - safely, without changing the underlying data - so users explore outcomes, not just look up records.

Multi-step, action-taking workflows

It doesn't just answer - it executes multi-step actions across your APIs, with approvals where they matter.

Governed by design

Audit trails, human oversight and model-risk evidence, built in from day one - not bolted on after.

Under the hood

How the copilot handles a request, end to end.

Every request follows the same disciplined path - understand, ground, act, and prove it. Tap through each stage, or let it play.

  • The right specialist agent handles each request - never one generalist for everything.
  • Grounded in your real data, through tools that call your own systems.
  • Every step traced and auditable - so it clears the review, not just the demo.
A request, moving through the copilot
Four stages · the same path every time, with approvals where they matter
Understand & routeStage 01

An orchestrator reads the request, works out what it really needs, and routes it to the right specialist agent - instead of one generalist prompt trying to do everything at once.

Reference architecture

What a production copilot actually looks like.

A generic view of how we build these - the shape holds whatever your product is. A user asks in plain language, in real time; an orchestrator routes each request to a purpose-built specialist agent; those agents reach your systems through tools - over MCP where it fits and direct integration where it doesn't - and the answer streams back live, every action logged. Guardrails, scoped access and observability wrap the whole thing.

Guardrails & scoped access
interactiveA user asksinside your product, in plain language
groundedOn your own dataretrieval · memory · your engines
Copilot runtimeorchestrator + specialists
Orchestrator agentreads the request · routes to the right specialist
Retrieveground it
Analyzereason
Simulatewhat-if
Acttake action
Summarizereport
MCP serveryour APIsretrievalmemorydirect integration

Grounded in your product, data and engines - every answer is computed, never guessed.

real timeStreamed to the userin-product · answered live
provableEvery action loggedaudit trail · model-risk evidence
Observability & evals

Answers are computed from your systems - not estimated by the model.

The point of the shape is trust: the model reasons, but every answer is computed from your own systems - not estimated. It runs as independently deployable services, so one slow part never takes the rest down - and every step is traced, so autonomy is something you can actually sign off on.

The stack

Proven tools - and we're not locked to any of them.

The tools we build with and the strong alternatives at each layer, shown together - we pick per project rather than forcing one house style.

Agent orchestration

LGLangGraphDADeepAgentsCACrewAIAGAutoGenLILlamaIndexSKSemantic Kernel

LLMs (model-flexible)

ClClaudeGPTGPTGmGeminiLmLlamaMiMistralBrAWS Bedrock

Tool & data connection

MCPMCPfMFastMCPRERESTGQGraphQLOAOpenAPI

Real-time streaming

ASAWS AppSyncWSWebSocketsSSESSEAbAblyPsPusher

Messaging / queue

SQSAWS SQSRMQRabbitMQKfKafkaPSPub/SubSBService Bus

State & memory

PGPostgreSQLDDBDynamoDBRdRedisMoMongoDBpgvpgvectorPcPineconeQdQdrant

Guardrails & isolation

JWTScoped JWTNGNeMo GuardrailsGAGuardrails AILlGLlama GuardOPAOPA

Observability & evals

LfLangfuseLSLangSmithAPArize PhoenixHcHeliconeBtBraintrustOTOpenTelemetry

Deploy & run

DkDockerK8sKubernetesEKSAWS EKSCCICircleCIGHAGitHub ActionsTfTerraform

What we've run in production and the strong alternatives are shown together, no split - we pick the right tool per project and aren't locked to any single vendor.

Proof, in production

Copilots already live with real products.

Not pilots or prototypes - agentic copilots running on real products, in the verticals where AI has to be trusted.

WealthTechIn production

A multi-agent copilot over the platform's live APIs lets advisors and clients run retirement and what-if scenarios in plain language - every answer computed by the platform's own engines and streamed back in real time. A system of record becomes a system of advice.

Read the case study
FinTech · PaymentsIn production

Payments agents that handle multi-step payment workflows, reasoning over the client's own data and taking action across their APIs - not just answering questions.

InsurTechIn production

An agentic copilot for insurance software, built over their product and APIs with auditability and oversight designed in from the first line.

Why Focaloid for copilots

Built to ship - and to clear the review.

01

Governance from the first line

Audit trails, oversight and model-risk evidence ship with the copilot, not as a later phase - so it clears reviews instead of stalling in them.

02

We build the whole thing

The copilot and the agentic engineering underneath, from one team - no stitching three vendors together to go AI-native.

03

13+ years, 200+ products shipped

The delivery muscle behind the AI work is battle-tested, not experimental.

04

MCP and tools, model-flexible

Connected through MCP where it fits and direct tool integration where it doesn't, on the open standards major vendors back - so your copilot interoperates and you're never locked to one model.

05

Enterprise-grade by default

ISO 27001 processes and a partner stack to match - Member of the Claude Partner Network, Snowflake and Databricks - for the data-and-AI foundation underneath.

Partners & certifications
Member of the Claude Partner NetworkSnowflake PartnerDatabricks PartnerISO 27001 Certified
Who it's for

Built for teams putting AI to work inside their product - or their business.

“Our product needs an AI interface, and a bolted-on chatbot won't cut it.”
“We want users doing things in plain language, not just asking questions.”
“We have AI in production, but it can't pass an enterprise security review.”
“Our teams lose hours navigating internal systems - we want a copilot over them.”

Usually a CTO, VP of Engineering, Head of Product or technical founder - and on the enterprise side, a Head of Data or AI.

Governance, built in

Your copilot ships governed - so it clears the review instead of stalling in it.

A copilot that works isn't enough if it can't satisfy a regulator or pass a security review - and the bar is rising everywhere: US frameworks like the NIST AI RMF, the EU AI Act, and the rules arriving behind them. Yours has to be explainable, controllable and provable, or it gets stuck in procurement. We build that in from the first line - so your launch ships on time and your deals don't wait on a risk questionnaire.

Already have AI in production? We assess, document and harden your existing agents and copilots so what you've shipped holds up to scrutiny.

Audit trails on every action

Show exactly what the copilot did, and why.

Human-in-the-loop controls

Approvals and guardrails that keep your team in command.

Regulation-ready documentation

Aligned to US frameworks like the NIST AI RMF, the EU AI Act and the rules in your markets - ready the day a regulator or customer asks.

Model-risk evidence

Built in, not scrambled together after an audit request.

How we engage

Start with one copilot. Expand with proof.

Most work starts with a single, governed copilot on a high-value workflow, proven in production, then expands to more agents and deeper into your roadmap.

01

Discovery call (30 min)

We find the highest-value first copilot and where it moves the needle in your product or your operations.

02

Scoped first copilot

A fixed-scope first build, governed from day one and designed to be easy to say yes to.

03

Build with governance

We design, build and harden it with you - audit trails, oversight and security baked in from the first line.

04

Scale across your product

Extend to more workflows and more agents, deeper into your roadmap, as the value compounds.

Common questions

Before you book.

Can it actually take actions, or just chat?

It executes multi-step actions across your APIs, with approvals where they matter. Acting on your systems is the point — answering is the easy part.

Do you build on our existing product and data?

Yes. The copilot sits over your product, APIs and data — grounded in your data through retrieval. We don't replace your stack.

How do you handle hallucinations and trust?

It's grounded in your data with retrieval and memory, fenced with guardrails, and keeps a human in the loop where it matters. Every action is auditable.

Will it pass AI regulation and our customers' security reviews?

Governance is built in from the first line — audit trails, oversight, model-risk evidence, and documentation aligned to US frameworks like the NIST AI RMF, the EU AI Act, and the rules in your markets.

We already have a chatbot in production — can you harden it?

Yes. We assess, document and harden existing copilots and agents so what you've shipped holds up to scrutiny.

Which models do you use — are we locked in?

Model-flexible by design. We connect through MCP and tool integrations on open standards and route to the right model for each job, so you're never tied to one vendor.

How fast can a first copilot be live?

The scoped first build is designed to prove value fast — weeks, not quarters — then expands from there.

Let's build

Put a governed copilot inside your product.

Book a 30-minute discovery call. We'll map the highest-value first copilot - and the governance to ship it with confidence.