How Can Artificial Intelligence Supercharge Customer Service? Although Artificial Intelligence (AI) may seem like a far-off idea, its applications are catching on like wildfire. AI is on the verge of replacing electricity and is gaining speed and adoption on a global scale. Customer service teams require and cannot function without this innovation. AI…
The Growth of Artificial Intelligence in eCommerce in 2022 For the uninitiated, eCommerce is a business carried out using the Internet. Artificial intelligence is simply put the ability of computing devices to do tasks usually done by humans. Currently, Artificial intelligence is leveraged to propel the burgeoning eCommerce industry to new heights. This trend…
Myths and misconceptions about Artificial Intelligence The modern business environment is dominated by artificial intelligence (AI). Technological advancements that range from self-driving cars and Siri personal assistants to chatbots and email scheduling, and automation are fast becoming an integral part of small and long-established businesses. Companies such as Google, Apple, Amazon, Facebook, and thousands of…
